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Prescriptions & clinical care

Minor Ailment Prescribing

Get assessed and treated for common conditions like pink eye, rashes, insect bites and UTIs, right here at the pharmacy.
A friendly healthcare professional smiles while reviewing notes with a patient during a private consultation
No doctor's visit needed

Ontario pharmacists can assess and prescribe treatment for many common minor ailments. Instead of waiting days for a doctor's appointment or hours at a walk-in clinic, come see us. We'll talk through your symptoms in private, recommend the right treatment, and prescribe medication when it's appropriate.

If your symptoms point to something that needs more care, we'll tell you, and help you get to the right place.

What's included

  • Private, one-on-one assessment with a pharmacist
  • Prescribed and filled in a single visit when appropriate
  • No charge for the assessment with a valid Ontario health card
  • Referral to a doctor or nurse practitioner if you need more care

Common conditions we can help with

  • Pink eye (bacterial, allergic and viral conjunctivitis)
  • Skin rashes, eczema and dermatitis
  • Insect bites and hives
  • Urinary tract infections (uncomplicated)
  • Seasonal allergies (allergic rhinitis)
  • Cold sores
  • Acid reflux and heartburn (GERD)
  • Impetigo
  • Menstrual cramps
  • Hemorrhoids
  • Oral thrush
  • Muscle sprains and strains
  • Tick bites, to help prevent Lyme disease

Ontario expanded its Minor Ailment Program in 2023 and again in July 2026. It now covers 28 conditions in total, including acne, canker sores, yeast infections, pinworms, head lice, dandruff, dry eye and warts. Ask our pharmacist about the full list.

How it works

  1. Step1

    Call ahead or ask at the counter

    Let us know what's going on. Calling ahead helps us set aside time for you.

  2. Step2

    Meet with a pharmacist

    Bring your Ontario health card. Your pharmacist will ask about your symptoms and health history in private.

  3. Step3

    Start feeling better

    If treatment is right for you, we can prescribe and fill it on the spot, or refer you for further care.

Good to know

  • Minor ailment assessments are publicly funded for Ontario residents with a valid health card. If medication is prescribed, regular prescription costs apply.
  • If you have severe symptoms or think you may be having an emergency, call 911 or go to the nearest emergency department.

Frequently asked questions

Do I need a referral or an appointment?

No referral is needed. Calling ahead is recommended so a pharmacist can make time for you, but you're always welcome to ask at the counter.

Is there a cost?

There's no charge for the assessment when you show a valid Ontario health card. If you're prescribed medication, the usual prescription costs apply, and your drug plan may help with coverage.

What if my condition is more serious?

Your pharmacist will let you know if your symptoms need further care and help point you to the right place, such as your family doctor, a nurse practitioner or urgent care.

We're here to help

Have a question? Just ask.

Call us or drop by 216 Front Street. Our pharmacists are always happy to answer your questions, with no appointment needed for most things.

Sunset over the Bay of Quinte, Belleville · Photo: Jeffrey Eisen